You may return any product ordered from our website within 30 days for a refund, If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Pleases contact us to get the return address and follow below notes:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and accompanied by the corresponding Packing note with a written reason for the return.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged(Does not include normal wear and tear).
When you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The original shipping and handling charges are not refundable.
Please mail your package in a prepaid, insured, traceable method.
For any further information please contact our customer service team by email.